FAQs

🌸 FAQs – Sundarimart.in

1. What makes Sundarimart different from other stores?

👉 Sundarimart brings curated premium men's and women’s fashion, handpicked styles with quality assurance — so you shop with confidence.

2. How do I know the product quality is reliable?

👉 Every piece goes through a strict quality check before dispatch. Fabric details, size charts & product descriptions are clearly mentioned for transparency.

3. Do you ship all over India?

👉 Yes ✅, Sundarimart delivers across pan-India. Estimated delivery time is 5–7 working days, depending on location.

4. Can I track my order?

👉 Absolutely. Once your order is shipped, you’ll receive a tracking link via SMS/Email/WhatsApp to monitor your delivery.

5. What is your return & exchange policy?

👉 We offer a 7-day easy return/exchange on most products, provided items are unused, unwashed, and in original packaging.
(Note: Intimate wear & final sale items are not eligible for return/exchange.)

6. How will I receive my refund?

👉 Refunds are processed to your original payment method within 7–10 business days after quality check.

7. Do you offer Cash on Delivery (COD)?

👉 Yes, COD is available on most pin codes across India. You can check availability at checkout.

8. How do I use discount codes?

👉 Enter your promo code (e.g., SM50) at checkout in the “Apply Coupon” section. Discount will be applied instantly.

9. Is my personal & payment information secure?

👉 100%. Sundarimart uses SSL encryption + PCI-DSS compliant payment gateways to keep your data safe.